Local Service, Long Distance, High-Speed ADSL, Dial-Up Internet
ADSL Internet Support
General Information
No page can be displayed. Server not found.
Computer is still trying to use dial-up connection settings.
Wireless ADSL modem not working correctly.
- Username and Password are pre-programmed into your modem.
- Included CD-Rom is not required for installation unless using USB drivers.
- ADSL filters are to be placed on any telephone line where a telephone is being used.
- Placing a filter on the line where the ADSL modem is plugged in will filter out the ADSL signal, causing your internet not to work.
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No page can be displayed. Server not found
- Completely turn off both your computer and ADSL modem. If you have an external router/switch/hub, turn it off as well.
- Verify that your telephone and ethernet (or USB) cables are plugged in securely on both ends.
- Turn the ADSL modem back on.
- Wait 1 minute, then turn the computer back on. If you have an external router/switch/hub, you can now turn it on as well.
- Try your internet again.
- If still not working, verify that dial-tone is present at the jack using a working telephone. Also, verify that no ADSL filter is has been plugged into the line.
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Computer is still trying to use dial-up connection settings.
Using Internet Explorer 6.0 (Settings may differ a little depending on browser version)
- Click the settings button.
- Click the connections tab.
- Verify that the option "Never dial a connection" is selected.
- If not, select and click the Apply button.
- To set up a new ADSL Internet connection, click the Setup... button.
- Select the option "I want to set up my Internet connection manually, or I want to connect through a local area network (LAN)." Click Next button.
- Select the option "I connect through a local area network (LAN)." Click Next button.
- For Automatic Configuration, leave all boxes unchecked. Click the Next button.
- If asked if you want to set up an Internet mail account now, select the option "No," and click the Next button.
- Click the Finish button.
- Restart your browser to connect to the internet. If prompted, click the Connect button.
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Wireless ADSL modem not working correctly.
- Verify that the Wireless ADSL modem is turned on.
- Verify that a hard-wired ethernet or USB connected computer will work.
- Verify that the SSID and encryption (WEP or WPA) settings are correct.
- Try bringing the wirelessly connected computer closer to the modem.
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