Server Settings
Create an E-mail account using Outlook Express
Create an E-mail account using Windows (Vista) Mail
NEW Outlook Express is asking for your username and password, but had not previously
NEW Microsoft Outlook is asking for your username and password, but had not previously
E-Mail will not send or receive

Server Settings

• Incoming POP3 server: mail.agtelco.com
• Outgoing SMTP server: smtp.agtelco.com
• Username and Password are case sensative. Must be all lowercase.

Create an E-mail account using Outlook Express

1. Open Outlook Express
2. Click Tools, and choose Accounts...
3. Click the Mail Tab
4. Click the Add button and choose Mail...
5. Enter the Display name of your choice, and click the Next button. (The display name is how your name will appear to recipients in their inbox.)
6. Enter your E-mail address, and click the Next button
7. Make sure that POP3 is selected for your incoming mail server
8. Enter mail.agtelco.com for the field labeled Incoming mail (POP3, IMAP, or HTTP) server
9. Enter smtp.agtelco.com for the field labeled Outgoing mail (SMTP) server
10. Click the Next button
11. Enter the Account name (This is the first part of your E-mail adress. Ex. accountname@agtelco.com)
12. Enter your Password
13. Click the Next button
14. Click the Finish button

Create an E-mail account using Windows (Vista) Mail

1. Open Windows (Vista) Mail
2. Click Tools, and choose Accounts...
3. Click the Add.. button
4. Make sure "Email Account" is selected and click on Next button.
5. Enter your "Display Name". (This is your full name as you would like it to appear when you send messages to other people.) Then click Next button.
6. Enter your E-mail address, and click the Next button
7. Select POP3 from the list of server types
8. Enter mail.agtelco.com for the field labeled Incoming mail (POP3 or IMAP) server
9. Enter smtp.agtelco.com for the field labeled Outgoing e-mail server (SMTP) name
10. Click the Next button
11. Enter your E-mail username (This is the first part of your E-mail adress. Ex. username@agtelco.com)
12. Enter your Password (You may check the box labeled 'Remember password' if you prefer)
13. Click the Next button
14. Click the Finish button

Outlook Express is asking for your username and password, but had not previously
Check your username and password, and verify that your server settings are correct. If they are correct, try the following:

1. Open Outlook Express
2. Click Tools, and choose Accounts...
3. Click the Mail Tab
4. Make sure your agtelco.com account is selected, and click the Properties button
5. Click the Servers Tab
6. Under the heading "Outgoing Mail Server", make sure the check box is NOT checked for "My server requires authentication"
7. Click the Apply button
8. Click the OK button
9. Click the Close button, and you should now be able to perform a Send/Recv

Microsoft Outlook is asking for your username and password, but had not previously
Check your username and password, and verify that your server settings are correct. If they are correct, try the following:

1. Open Microsoft Outlook
2. Click Tools, and choose E-Mail Accounts...
3. Choose View or change existing e-mail accounts
4. Click the Next button
5. Choose your e-mail account, anc click the Change... button
6. Click the More Settings... button
7. Click the Outgoing Server tab
8. Uncheck the box marked "My outgoing server (SMTP) requires authentication"
9. Click the OK button
10. Click the Next button
11. Click the Finish button
12. Click the Close button, and you should now be able to perform a Send/Receive

E-Mail will not send or receive
Check your username and password, and verify that your server settings are correct. If they are correct, try the following:

• Verify that your computer is connected to the internet
• The server could be temporarily down, please call 488-2100 to speak with Technical Support