Voicemail Support Made Simple

Set up, access, and manage your A-G Communications voicemail with confidence. Whether you're retrieving messages, changing your greeting, or updating your password, these quick guides will help you get started.

VOICEMAIL SUPPORT

Access Your Mailbox

Getting into your voicemail is quick and easy. Follow these steps to retrieve messages or set up your mailbox for the first time.

Voicemail Access Number

Customers in the Alhambra–Grantfork area can also dial *68.

New Messages


If you hear a stutter dial tone, you have new voicemail waiting.


Quick Access

1. Dial 618-488-6245 (or *68 locally)


2. Press # if calling from your voicemail phone line
or enter your 10-digit phone number


3. Enter your password
(Default password is 0000 until changed.)


4.

  • Press 1 to retrieve messages
  • Press 9 for mailbox setup 

24/7 Technical Support

FAQS

Common Voicemail Questions

  • How do I retrieve new messages?

    Dial the voicemail access number, enter your password, and press 1 to listen to new messages.

  • How do I change my voicemail greeting?

    From the mailbox setup menu, select Greeting Options, record your new greeting, and save it before exiting.

  • How do I change my password?

    From mailbox setup, select Change Password, enter your new password (up to 16 digits), and confirm it by entering it again.

  • What if I forgot my password?

    Contact A-G Communications customer support for assistance resetting your voicemail password.

  • Why do I hear a stutter dial tone?

    A stutter dial tone indicates that you have one or more new voicemail messages waiting.

More Ways to Manage Your Voicemail


A-G Communications voicemail includes additional features that make managing messages easier. Family and business plans support sub-mailboxes for multiple users, while call forwarding options help ensure important calls are never missed.


Sub-Mailboxes

Create separate voicemail boxes for family members or business users with individual greetings and passwords.


Call Forward Busy

Automatically send callers to voicemail whenever your phone line is busy.


Call Forward No Answer

Forward unanswered calls to voicemail after your selected number of rings, ensuring you never miss an important message.